You're building something that sits at the intersection of brand, AI, and operations. I've spent 15 years across operations, CX, and transformation — from aviation to technology to multi-brand retail — and the last two years building with AI every day. This is what I do.
Taking the design DNA that powered Culture Kings and codifying it into AI-ready skill files. Turning a $10K, six-week agency engagement into a $995, 48-hour product. The pipeline is built — now it's about refining delivery, building the agents, and scaling the engine behind it.
Letting businesses build on top of the print-on-demand engine without carrying inventory. This is an API and operations problem as much as it is a product one — fulfilment, integrations, and reliability at scale.
A print-on-demand operation spanning multiple fulfilment regions with different lead times, compliance requirements, and logistics challenges. Standardising the operational layer across geographies while keeping turnaround times competitive.
I don't just advise — I build. At Country Road Group I led a full BPO transition with a tier-1 global provider, built an AI CoPilot that cut average handle time by 20-25%, and drove $12M in CX-attributed revenue across five brands. I've spent the last year building AI agents, automations, and production tools with Claude Code as my primary development environment. I bring operational rigour and hands-on building capability in equal measure.
I sit inside the business, not outside it. First priority: understand the existing pipeline, tools, and workflows. Learn how the team works, what's already been built, and where the biggest opportunities are to accelerate what you've started.
Build on what's already working. Where processes are ad-hoc, I'll help systematise them. Where playbooks are needed, I'll write them. The goal is to take the foundations you've laid and make them repeatable, reliable, and ready to scale.
Where there's a gap, I build the tool. AI agents, workflow automations, internal dashboards, monitoring systems. Not hypothetical — functional, deployed, running. I use Claude Code, the same stack you're already working with.
Hand back systems that the team can own. Documentation, training, runbooks. The goal is to build operational capability that compounds — not create dependency on any single person.
Day rate, not hourly. I don't clock-watch — I solve problems. All rates are ex-GST, invoiced fortnightly under my ABN. Pick the level of commitment that works for where you are right now.
Strategic guidance, architecture reviews, operational audits. I plug in where you need thinking and direction.
Hands-on building alongside your team. Strategy and execution in the same seat. Enough time to make meaningful progress each week.
Full integration into the business. Partnership rate. I'm all in on Compound and Ghost — and invested in what we build together.
This proposal is a starting point, not a final offer. Let's sit down, go through it, and shape something that works for both of us.
Get in touch →dannvollmer@gmail.com · Melbourne, Australia